W
Willem

1 reviews | Active since May 2023

01 Jan 2025, 22:13

SnapnSave Service Suck!!

My wife requested a cash out in September 2024, after just over a month still no eft received, she emailed them. Promised her it will be in the next 2 weeks. Long story short, she is still waiting for her cash out it's almost 4 months later. They only communicate via email, don't bother to phone personally and it's the same sob story every email. Terrible service and a waste of time company or whatever they are.

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Replies (1)
SNAPnSAVE
SNAPnSAVE's reply06 Jan 2025, 10:48
Official
Hi Willem, 
SnapnSave launched in 2015, has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa. 
We recently needed to do a big tech update on our cash out given a boom in member growth. Unfortunately, that didn’t all go to plan and may have impacted some users. 
Please email *** with your registered cell phone number so that we can get this sorted for you asap. This will be the quickest way for me to help you with your cash out. 
Kind regards, T - SnapnSave