CG
Cheri G
1 reviews | Active since Feb 2020
21 Feb 2025, 09:32
SNAPNSAVE IS A ****
This business (****) deserves a negative rating, let alone zero stars
30 business days (and counting) since the email from snap n save letting me know they will personally be attending to the cash out and that it can take anywhere from 20 – 25 business days
385 days after my initial cashout attempt – that failed months later
235 days since my second cash out attempt – which also failed – because snap n save is useless
78 days since my third cash out attempt – wonder how long it is going to take for this one to eventually just show up as failed – snap n save is a failure
They continously give you automated word vomit with the same ******* excuses. Can never get proper feedback from them. They claim this issue has been caused by a software update...it's been over a year! That excuse ain't gonna fly anymore. Come up with something more original.
SNAPNSAVE IS A ****
Helpful (0)
Replies (2)0
Replies (2)
SNAPnSAVE's replyOfficial
07 Mar 2025, 12:58Hi Cheri,
I see you’ve been a SnapnSave member since 2015, have earned around R790 and had 5 successful cash outs since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch next week Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on our contact us page on the Cashback Club platform.
Kind regards,
T - SnapnSave
I see you’ve been a SnapnSave member since 2015, have earned around R790 and had 5 successful cash outs since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch next week Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on our contact us page on the Cashback Club platform.
Kind regards,
T - SnapnSave
SNAPnSAVE's reply07 Mar 2025, 12:58
Official
Hi Cheri,
I see you’ve been a SnapnSave member since 2015, have earned around R790 and had 5 successful cash outs since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch next week Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on our contact us page on the Cashback Club platform.
Kind regards,
T - SnapnSave
I see you’ve been a SnapnSave member since 2015, have earned around R790 and had 5 successful cash outs since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch next week Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on our contact us page on the Cashback Club platform.
Kind regards,
T - SnapnSave
CG
Cheri G's updateReviewer Update
07 Apr 2025, 16:37UPDATE
Att T - SnapnSave
It does not help you tell me how many successfull cashouts I have had in the past. The issue is not the past, the issue is the present.
Does the fact that myself (and many other users) have been waiting for cash outs for over a year not concern you? How, in your right mind, can you fathom that a response like the word vomit above would make your users feel more at ease with the fact that you are literally ****ming people and companies that partner with you?
All this has done is annoy me more. Don't remind me that something used to work, if it does not work now. FIX IT!
It is now a month after SnapNSave's response stating that my cash out will be processed on Friday 14 March 2025. They also state that I should allow up to 5 working days once the payment status changes from EFT submitted to EFT Cash Out for the payment to reflect in my account.
Well as of today (a month after their above reply), the status on the app is still EFT submited. Yet another example of the absolute incompetence of SnapNSave.
I really hope that the companies that have been partnering with SnapNSave see these reviews and kick them to the curb. Absolutely no integrity on their part. Zero honesty in their communication to users. It's high time they just admit that they *****ed up somewhere along the line and have failed dismally.
An application that USED TO WORK, is now just an embarrassment.
Att T - SnapnSave
It does not help you tell me how many successfull cashouts I have had in the past. The issue is not the past, the issue is the present.
Does the fact that myself (and many other users) have been waiting for cash outs for over a year not concern you? How, in your right mind, can you fathom that a response like the word vomit above would make your users feel more at ease with the fact that you are literally ****ming people and companies that partner with you?
All this has done is annoy me more. Don't remind me that something used to work, if it does not work now. FIX IT!
It is now a month after SnapNSave's response stating that my cash out will be processed on Friday 14 March 2025. They also state that I should allow up to 5 working days once the payment status changes from EFT submitted to EFT Cash Out for the payment to reflect in my account.
Well as of today (a month after their above reply), the status on the app is still EFT submited. Yet another example of the absolute incompetence of SnapNSave.
I really hope that the companies that have been partnering with SnapNSave see these reviews and kick them to the curb. Absolutely no integrity on their part. Zero honesty in their communication to users. It's high time they just admit that they *****ed up somewhere along the line and have failed dismally.
An application that USED TO WORK, is now just an embarrassment.
CG
Cheri G's update07 Apr 2025, 16:37
Reviewer Update
UPDATE
Att T - SnapnSave
It does not help you tell me how many successfull cashouts I have had in the past. The issue is not the past, the issue is the present.
Does the fact that myself (and many other users) have been waiting for cash outs for over a year not concern you? How, in your right mind, can you fathom that a response like the word vomit above would make your users feel more at ease with the fact that you are literally ****ming people and companies that partner with you?
All this has done is annoy me more. Don't remind me that something used to work, if it does not work now. FIX IT!
It is now a month after SnapNSave's response stating that my cash out will be processed on Friday 14 March 2025. They also state that I should allow up to 5 working days once the payment status changes from EFT submitted to EFT Cash Out for the payment to reflect in my account.
Well as of today (a month after their above reply), the status on the app is still EFT submited. Yet another example of the absolute incompetence of SnapNSave.
I really hope that the companies that have been partnering with SnapNSave see these reviews and kick them to the curb. Absolutely no integrity on their part. Zero honesty in their communication to users. It's high time they just admit that they *****ed up somewhere along the line and have failed dismally.
An application that USED TO WORK, is now just an embarrassment.
Att T - SnapnSave
It does not help you tell me how many successfull cashouts I have had in the past. The issue is not the past, the issue is the present.
Does the fact that myself (and many other users) have been waiting for cash outs for over a year not concern you? How, in your right mind, can you fathom that a response like the word vomit above would make your users feel more at ease with the fact that you are literally ****ming people and companies that partner with you?
All this has done is annoy me more. Don't remind me that something used to work, if it does not work now. FIX IT!
It is now a month after SnapNSave's response stating that my cash out will be processed on Friday 14 March 2025. They also state that I should allow up to 5 working days once the payment status changes from EFT submitted to EFT Cash Out for the payment to reflect in my account.
Well as of today (a month after their above reply), the status on the app is still EFT submited. Yet another example of the absolute incompetence of SnapNSave.
I really hope that the companies that have been partnering with SnapNSave see these reviews and kick them to the curb. Absolutely no integrity on their part. Zero honesty in their communication to users. It's high time they just admit that they *****ed up somewhere along the line and have failed dismally.
An application that USED TO WORK, is now just an embarrassment.