Snap & Save is a ****
I withdraw funds from my Snap & Save, only R400 on the 4th June 2024. After how many emails, it's always the same excuse how come they in a process paying out but it never happens. It's today the 2nd August 2024 and still no payment after 7 emails. Maybe they used all the money and now have non left to pay out? The partners on Sbap & Save must look into this ****!!!
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Replies (1)'s updateReviewer Update
02 Aug 2024, 18:28eMail from SnapnSave: That now on every email they sent after query the payout:
"We sincerely apologize for the delay in processing cash-out request. We understand that this has been frustrating for you, and we appreciate your patience as we work to resolve this.
Our team has been diligently addressing the challenges identified during our recent cash-out update, particularly in the area of auditing accounts.
Our goal is to have these processes fully implemented as soon as possible, which will significantly enhance the efficiency of our cash-outs. We acknowledge the inconvenience this has caused you, and we are actively taking steps to prevent such delays in the future.
During this period, we kindly ask for your continued patience and understanding. Your satisfaction is of utmost importance to us, and we assure you that we are working tirelessly to improve your overall experience."
"We sincerely apologize for the delay in processing cash-out request. We understand that this has been frustrating for you, and we appreciate your patience as we work to resolve this.
Our team has been diligently addressing the challenges identified during our recent cash-out update, particularly in the area of auditing accounts.
Our goal is to have these processes fully implemented as soon as possible, which will significantly enhance the efficiency of our cash-outs. We acknowledge the inconvenience this has caused you, and we are actively taking steps to prevent such delays in the future.
During this period, we kindly ask for your continued patience and understanding. Your satisfaction is of utmost importance to us, and we assure you that we are working tirelessly to improve your overall experience."
's update02 Aug 2024, 18:28
Reviewer Update
eMail from SnapnSave: That now on every email they sent after query the payout:
"We sincerely apologize for the delay in processing cash-out request. We understand that this has been frustrating for you, and we appreciate your patience as we work to resolve this.
Our team has been diligently addressing the challenges identified during our recent cash-out update, particularly in the area of auditing accounts.
Our goal is to have these processes fully implemented as soon as possible, which will significantly enhance the efficiency of our cash-outs. We acknowledge the inconvenience this has caused you, and we are actively taking steps to prevent such delays in the future.
During this period, we kindly ask for your continued patience and understanding. Your satisfaction is of utmost importance to us, and we assure you that we are working tirelessly to improve your overall experience."
"We sincerely apologize for the delay in processing cash-out request. We understand that this has been frustrating for you, and we appreciate your patience as we work to resolve this.
Our team has been diligently addressing the challenges identified during our recent cash-out update, particularly in the area of auditing accounts.
Our goal is to have these processes fully implemented as soon as possible, which will significantly enhance the efficiency of our cash-outs. We acknowledge the inconvenience this has caused you, and we are actively taking steps to prevent such delays in the future.
During this period, we kindly ask for your continued patience and understanding. Your satisfaction is of utmost importance to us, and we assure you that we are working tirelessly to improve your overall experience."