JV
Juanita V
1 reviews | Active since Mar 2016
10 Sept 2024, 10:17
Not worth the trouble
I have been using the Snap n Save app for many years, but have had huge problems with processing cash outs lately. On 27 November 2023 I requested a cash out that was only paid out on 22 January 2024 after numerous emails and generic email excuses received. I requested another cash out on 10 June 2024 and to date (3 months later) and numerous emails with generic email excuses I still have not received my cash out!
If I had not been using the app for many years I would think this is a ****. Definitely not worth all the trouble.
Helpful (0)
Replies (2)0
Replies (2)
SNAPnSAVE's replyOfficial
28 Oct 2024, 10:24Hi Juanita,
I see you’ve been a SnapnSave member since 2016, have earned around R3000 and had 7 successful cash outs since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on ***
Kind regards,
Tiffany - SnapnSave
I see you’ve been a SnapnSave member since 2016, have earned around R3000 and had 7 successful cash outs since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on ***
Kind regards,
Tiffany - SnapnSave
SNAPnSAVE's reply28 Oct 2024, 10:24
Official
Hi Juanita,
I see you’ve been a SnapnSave member since 2016, have earned around R3000 and had 7 successful cash outs since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on ***
Kind regards,
Tiffany - SnapnSave
I see you’ve been a SnapnSave member since 2016, have earned around R3000 and had 7 successful cash outs since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on ***
Kind regards,
Tiffany - SnapnSave
JV
Juanita V's updateReviewer Update
28 Nov 2024, 06:34Hi Tiffany.
Today marks one month since your reply in which you stated: "I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account". MY CASHOUT HAS STILL NOT BEEN PROCESSED.
It has now been more that 5 months since I requested my cashout on 10 June 2024 and still it is in a EFT pending state.
Today marks one month since your reply in which you stated: "I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account". MY CASHOUT HAS STILL NOT BEEN PROCESSED.
It has now been more that 5 months since I requested my cashout on 10 June 2024 and still it is in a EFT pending state.
JV
Juanita V's update28 Nov 2024, 06:34
Reviewer Update
Hi Tiffany.
Today marks one month since your reply in which you stated: "I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account". MY CASHOUT HAS STILL NOT BEEN PROCESSED.
It has now been more that 5 months since I requested my cashout on 10 June 2024 and still it is in a EFT pending state.
Today marks one month since your reply in which you stated: "I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account". MY CASHOUT HAS STILL NOT BEEN PROCESSED.
It has now been more that 5 months since I requested my cashout on 10 June 2024 and still it is in a EFT pending state.