Not receiving cashout

When it comes to paying the cashouts they are full of poor excuses. It seems like it is on auto excuse. The terms are very clear, (ii) Timing: EFT Transfers will only be made once a week on a Friday so funds should reflect in your bank account by 8pm each Friday evening. Several Fridays have passed and still waiting on EFT to be processed. Same excuses. It is turning out to be more of a hassle than what it's worth. Just honor the terms and do the cashouts.