No paying out :(
I’ve been using SnapnSave for a while, but my recent experience has been extremely disappointing. I requested a cashout on November 11, 2024, and more than three months later, my payment is still pending.
The app promises easy cashback, but if payouts take this long—or don’t happen at all—it defeats the purpose. Customer support has been unresponsive, and there’s no transparency about why payments are delayed.
I cannot recommend SnapnSave if they refuse to honor their payouts. Until they resolve this issue and improve their payment process, I’d advise users to be cautious before investing time and money in this app.
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SNAPnSAVE's replyOfficial
07 Mar 2025, 15:57Hi Candice,
I see you’ve been a SnapnSave member since 2019, have earned around R600 and had 1 successful cash out since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch next week Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on our contact us page on the Cashback Club platform.
Kind regards,
T - SnapnSave
I see you’ve been a SnapnSave member since 2019, have earned around R600 and had 1 successful cash out since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch next week Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on our contact us page on the Cashback Club platform.
Kind regards,
T - SnapnSave
SNAPnSAVE's reply07 Mar 2025, 15:57
Official
Hi Candice,
I see you’ve been a SnapnSave member since 2019, have earned around R600 and had 1 successful cash out since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch next week Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on our contact us page on the Cashback Club platform.
Kind regards,
T - SnapnSave
I see you’ve been a SnapnSave member since 2019, have earned around R600 and had 1 successful cash out since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch next week Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on our contact us page on the Cashback Club platform.
Kind regards,
T - SnapnSave