CM
Clare M

1 reviews | Active since Jul 2011

26 Sept 2024, 06:43

Nice idea, no pay out despite assurances

I’ve used this app for years, gradually collecting points for occasional cash outs. BUT I’m still waiting for a R200 payout from April 2924 despite several emails to enquire. I am told they’re working on it. Now I see I’m not alone….. don’t hold your breath, I suspect I will never see my money.

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Replies (1)
SNAPnSAVE
SNAPnSAVE's reply07 Oct 2024, 15:16
Official
Hi Clare, 
 
I see you’ve been a SnapnSave member since 2015, have earned around R1900 and had 9 successful cash outs since joining. 
 
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa. 
 
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account. 
 
 If you have any further issues, please contact us on ***
 
 Kind regards, 
 Tiffany - SnapnSave