In Cashout Purgatory
I requested a cashout payment 17 October 2024 and to date have not received anything. I have contacted them multiple times and received only excuses about system changes and increased security and promises to have my cashout investigated, all to no avail. Later, the emails just turned to the stock standard "we've paid out x amount of money and your payment will be actioned soon and we apologise for the inconvenience". I wish that would would just be honest. If they don't have the money to pay, then shut down the site and the app.
Helpful (0)
Replies (1)0
Replies (1)
SNAPnSAVE's replyOfficial
14 Jan 2025, 13:25Hi Talitha,
I see you’ve been a SnapnSave member since 2015, have earned around R2500 and had 4 successful cash outs since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on ***
Kind regards,
Tiffany - SnapnSave
I see you’ve been a SnapnSave member since 2015, have earned around R2500 and had 4 successful cash outs since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on ***
Kind regards,
Tiffany - SnapnSave
SNAPnSAVE's reply14 Jan 2025, 13:25
Official
Hi Talitha,
I see you’ve been a SnapnSave member since 2015, have earned around R2500 and had 4 successful cash outs since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on ***
Kind regards,
Tiffany - SnapnSave
I see you’ve been a SnapnSave member since 2015, have earned around R2500 and had 4 successful cash outs since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on ***
Kind regards,
Tiffany - SnapnSave