Horrible Service!

I tried to cash out on the 11 May and I never got my money. The status is still pending and under “Audit Review”. They are claiming that you get money within 2 days but it has been days since I tried to cash out. I sent them a message but nobody responded, I heard stories from 2 people that I am close to, they also tried to cash out in the past but they never received their monies. I think this is just a waste of my time!