N
Nyiko
1 reviews | Active since Apr 2022
25 Oct 2024, 22:07
Disappointed
I initially had high expectations for SnapnSave, but my experience has been very disappointing. I made a cash-out request in September. Not only did the funds not arrive by then, but I have also not received any clear follow-up or resolution since.
Despite reaching out to customer support and confirming my banking details, my inquiry remains unresolved, and there has been no communication to explain the delay or provide an update. This lack of transparency and reliability in handling customer payouts has been a frustrating experience, and I hope that SnapnSave can improve its support and fulfillment of promised services in the future.
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SNAPnSAVE's replyOfficial
28 Oct 2024, 14:38Hi Nyiko,
I see you’ve been a SnapnSave member since 2022, have earned around R200 since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on ***
Kind regards,
Tiffany - SnapnSave
I see you’ve been a SnapnSave member since 2022, have earned around R200 since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on ***
Kind regards,
Tiffany - SnapnSave
SNAPnSAVE's reply28 Oct 2024, 14:38
Official
Hi Nyiko,
I see you’ve been a SnapnSave member since 2022, have earned around R200 since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on ***
Kind regards,
Tiffany - SnapnSave
I see you’ve been a SnapnSave member since 2022, have earned around R200 since joining.
SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.
I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.
If you have any further questions, please contact us on ***
Kind regards,
Tiffany - SnapnSave