disgusting smsnet-sa *******

I have noticed over some time my airtime going rather quickly even with my data switched off. I reloaded R150 today, never used my phone and checked my airtime randomly and I had R144. I called cell c and the consultant was pretty much useless. I asked for her supervisor who was able to assist. She told me I had a subscription...which I never subscribed to, charging me R3 per day and sometimes R6 depending on how much I recharge, so why would I subscribe to something like that anyway.. she said it has been going on since 1 March 2016 and gave me the details.. smsnet-sa and she cancelled the subscription.. I hope. All I see is complaints here and people experiencing the same as myself. Has anyone been refunded? I'm sure these ******* know just how to ***** the books as the network providers deduct our account without our knowledge. And with all these complaints going through to the providers why are they still debiting us.. perhaps smsnet-sa are giving them a cut of our hard earned money that they are *****ing from us.