SS
Selwyn S

1 reviews | Active since Mar 2015

20 Mar 2015, 09:29

amazing response

I noticed that I was being charged around R100/mth on my cellphone bill. I am not sure if/how i subscribed to this service. It may be that I clicked on something inadvertently so i don't think they randomly started billing me. I contacted vodacom who immediately cancelled the service and gave me the number for smsnet. I also found the number on their web site. I called a cell number, after hours, and spoke with Faith. She followed up in the morning and processed a refund immediately. Given the bad reputation of WASP's this was AMAZING. All credit to Faith and SMSNET

0
Replies (1)
Smsnet-sa
Smsnet-sa's reply20 Mar 2015, 10:17
Official
Hello sshuman,

Good Day

Thank you for the positive feedback Selwyn ,We are glad you were happy with the service received.

Regards
Helpdesk@smsnet-sa

Best regards,