Blown away by the excellent service

We paid Smoke Daddy's at Cedar Square, Fourways a visit for lunch on the 4th of October 2020. It was me, my husband and two children. We placed an order for Nachos for the kids and asked that the jalapenos be left off, otherwise it would be too hot for them. When the Nachos arrived by another server we noticed that there were still chilies on the dish, but left it. When our server came to see if we'd gotten our meals, he took one look at the Nachos and apologised profusely. Said that he'd specifically asked that no chilies be included. We told him not to worry as we were picking the chilies out anyway. He went away and the manager on duty approached us, and requested that he give us a whole new serving of Nachos, as the order had been incorrect and he wouldn't feel comfortable giving us something we had specially asked them to exclude. Wow! What service. We were blown away, as that kind of dedication and initiative is so rare. And on a side note, those fresh cinnamon buns are delicious. Thanks guys.