Smith CaoeTown is this a ****?

I found Smith CapeTown on Instagram. Sone sad story about them making their own dresses and now closing down and on sale. So of course I believed the story. Also thinking I’m supporting local as I live in CT. Didn’t read reviews unfortunately. Anyway once order was place I saw it was a Chinese courier. The items were from some where in China and not local. Needless to say I haven’t received my items even though their support email tells me it’s here and I must call the courier Buffalox. Guess what I can’t get hold of anyone there. It’s all bots. The tracking says delivery failed but no one contacted me. I emailed their support again and no feedback since last Tuesday. Shocking service and the story doesn’t tie up. Also I can’t find them on Instagram now. What to do here? I spent quite a bit.