SH
Suraksha H
1 reviews | Active since Jan 2020
23 Jan 2020, 09:57
Disrespectful
First of all, this company got their clients email address wrong and ended up sending me a letter of command to make a payment of a credit card that I don't have. They proceeded to insist they spoke to me the morning earlier. A women named Caroline began to say I'm delusional and hung up the line on me
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Smit Jones & Pratt's replyOfficial
23 Jan 2020, 15:41Dear Suraksha H. As per our earlier telephonic communication, we would once again like to apologise for the inconvenience caused. The matter is being handled internally to ensure a similar occurrence does not recur. Yours faithfully Smit Jones & Pratt
Smit Jones & Pratt's reply23 Jan 2020, 15:41
Official
Dear Suraksha H. As per our earlier telephonic communication, we would once again like to apologise for the inconvenience caused. The matter is being handled internally to ensure a similar occurrence does not recur. Yours faithfully Smit Jones & Pratt