********** Service from SMG

<p>on the 13 April 2017 @ approximately 16:00 i went to SMG to purchase a plastic bezel for my BMW, i was told that the part needs to be brought in from Germany which will take 10 working days, the salesman said that it was too late to order it on the 13 April so he will place the order on Tuesday the 18 April, i was asked to pay either a deposit or the full amount for the part, i paid a deposit of R650, on Tuesday morning i contacted the salesman at SMG to cancel the order and get a refund and he tells me that he ordered had already oredered it on Thursday the 18 April and he cant do a refund, i argued that he told me he will only order it on the 18 April, i am very frustrated about the service received from SMG Durban.</p>