ZB
ZELDA B
1 reviews | Active since Mar 2009
08 Feb 2016, 10:35
Wiring Problems on NEW Vehicles
I Bought a Brand New BMW on the 10 July 2014 and to date I have been told the car does not require a service however she has wiring problem which BMW are unable to repair since Last Week Thursday to date and they are unable to supply me with a Loan Vehicle - How is it possible a Brand New Car which has never required a Service to date can have a Wiring problem That BMW is unable to fix surely I am not expected to pay for a vehicle which is faulty??? NOT only is this unacceptable it is inconvenient when yo9u have to fetch kids from schol etc etc and you dont have a vehicle
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Smg Cape Town's replyOfficial
08 Feb 2016, 10:55Hello zeldaber,
Dear Mrs Bernstein,
Thank you for taking my call, as discussed, we will communicate with the dealership the car is at, being Auric Auto, to get assistance with a loan vehicle if they can asap.
This is a very unfortunate occurrence, and I am sure that BMW will assist as soon as possible.
Regards
Dear Mrs Bernstein,
Thank you for taking my call, as discussed, we will communicate with the dealership the car is at, being Auric Auto, to get assistance with a loan vehicle if they can asap.
This is a very unfortunate occurrence, and I am sure that BMW will assist as soon as possible.
Regards
Smg Cape Town's reply08 Feb 2016, 10:55
Official
Hello zeldaber,
Dear Mrs Bernstein,
Thank you for taking my call, as discussed, we will communicate with the dealership the car is at, being Auric Auto, to get assistance with a loan vehicle if they can asap.
This is a very unfortunate occurrence, and I am sure that BMW will assist as soon as possible.
Regards
Dear Mrs Bernstein,
Thank you for taking my call, as discussed, we will communicate with the dealership the car is at, being Auric Auto, to get assistance with a loan vehicle if they can asap.
This is a very unfortunate occurrence, and I am sure that BMW will assist as soon as possible.
Regards