NK
Nomonde K

1 reviews | Active since Jun 2015

15 Jan 2016, 07:07

Stripping car part (extremely disappointing)

On the 14th January 2016, i took my car for a service to this garage and my car was working fine, the only thing that need to be fixed or cleared up was the air bag, all BMW do give you a indication on what might be wrong with the car, as mine did. when i left my car there and i thought i left it to a capable hands, i got a call from Marcus telling me he has done the diagnosis to my car and that will cost me R750 that where i started it all started.<br> so i question him, everytime i book my car for service i have to pay for a diagnosis, he said it depends on the faulty of the car. but mine i knew what was wrong with it, i even mention in it to him. the air bag need to be re-setted. he then told me he picked up some more faulty in my car, and yet the car never indicated, obviously this guys want me to pay for something i do not know about. he said the car has a wrong batter, this is not the origional battery , now my question is, who replaced the battery. The price went up to R7000 when i got there to pick up my car as he phone , and tell me my car is ready i must come and pick it up. when i got there the price went up, and my car was not starting anymore completly broken.

0
Replies (1)
Smg Cape Town
Smg Cape Town's reply19 Jan 2016, 10:27
Official
Hello mondenono,

We are so sorry for the inconvenience that you have experienced. Our Service Manager has been in touch with you in order to further explain our systems and resolve this matter to your satisfaction.

Kind regards
SMG