Pathetic Dealership Experience

I purchased an new BMW F30 320i in January 2013 and the vehicle was first serviced by the dealer on 19/12/14 with 19747 km on the odometer. The day after taking delivery the run flat monitor indicated a tyre problem, I then replaced a tyre with a mysterious cut at a cost of R5200 for the tyre. When I took collection, the service agent informed me that there were some suspension bits that \were not correctly tightened"but this was not reflected in the job sheet. The vehicle garaged and driven infrequently and three weeks after the service"