pathetic customer and aftersales service

I purchased a preowned bmw from the dealership in December 2014 took delivery around xmas.<br> found a number of defects on the vehicle both mechanically and physical appearance related.<br> i took the vehicle back 2 weeks later only to be told all the issues will be fixed within a week.<br> after approximately 3 weeks my vehicle was ready and i was assured a 2nd 20 point check was carried out rendering the vehicle perfect running order.a few days later the vehicle had recurring issues took it back and to date my vehicle hasn't been properly finished with work started in December 2014!<br> Management is now refusing to fix mess-ups made by themselves.<br> smg durban is possibly the WORST dealership in kzn! in the 8 months of owning this vehicle it sat in their possession for MORE than half that time!<br> Even with voice and written proof of their failure to comply they think nothing of shoving it off!!!!