TL
Thato L
1 reviews | Active since Dec 2010
11 May 2015, 10:22
Oustanding Spanner in My Car
Hi,<br> I bought a 2nd hand BMW 4:28i from this dealership and the car was delivered but there was a spanner at the back that was missing and the sales person promised to courier it to me.<br> I have tried getting in touch with him to enquire but he has totally ignored my calls and emails so I have not choice to use this paltform to get his attention.<br> <br> TJ Ntlabezo I am still waiting for my spanner.
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Smg Cape Town's replyOfficial
11 May 2015, 12:03Hello Ttee1,
Thank you for bring this to my attention. Your sales person TJ was medically booked off from work for the last two months hence you not being able to contact him. Myself and my management team could have rectified this issue at any time if it had been bought to our attention. Should you ever have any hassles in the future please do not hesitate to contact us directly on *** or ***
Once again apologies for the inconvenience caused and your tow hook is on its way with Time freight. Tracking Number: F405120-7
Kind regards
Darren Staats
Dealer Principal: SMG South Coast
Thank you for bring this to my attention. Your sales person TJ was medically booked off from work for the last two months hence you not being able to contact him. Myself and my management team could have rectified this issue at any time if it had been bought to our attention. Should you ever have any hassles in the future please do not hesitate to contact us directly on *** or ***
Once again apologies for the inconvenience caused and your tow hook is on its way with Time freight. Tracking Number: F405120-7
Kind regards
Darren Staats
Dealer Principal: SMG South Coast
Smg Cape Town's reply11 May 2015, 12:03
Official
Hello Ttee1,
Thank you for bring this to my attention. Your sales person TJ was medically booked off from work for the last two months hence you not being able to contact him. Myself and my management team could have rectified this issue at any time if it had been bought to our attention. Should you ever have any hassles in the future please do not hesitate to contact us directly on *** or ***
Once again apologies for the inconvenience caused and your tow hook is on its way with Time freight. Tracking Number: F405120-7
Kind regards
Darren Staats
Dealer Principal: SMG South Coast
Thank you for bring this to my attention. Your sales person TJ was medically booked off from work for the last two months hence you not being able to contact him. Myself and my management team could have rectified this issue at any time if it had been bought to our attention. Should you ever have any hassles in the future please do not hesitate to contact us directly on *** or ***
Once again apologies for the inconvenience caused and your tow hook is on its way with Time freight. Tracking Number: F405120-7
Kind regards
Darren Staats
Dealer Principal: SMG South Coast