Failed Service

To whom it may concern<br> <br> I write this email to register my concern and deep disappointment with the service and Workmanship received at SMG Pinetown. I have been a loyal BMW owner, having purchased a Z4, the vehicle in question and up until recently planning to buy a third vehicle (please see deal attached). The level of service given to me by SMG BMW has left me outraged and I cannot in good faith continue to deal with you or recommend SMG BMW to anyone!<br> The reason for my disillusionment with began on the 17th Nov 2014, when a new computer box was installed in the vehicle by SMG Durban, this was paid for by Alexander Forbes to the total amount of R16617 plus an excess amount of 3250 Which was paid my myself. Now the reason the vehicle was taken to SMG was my naive belief that you are the best and most accredited individuals who would insure this vehicle was serviced and returned in the best possible condition. Subsequently after a rainstorm the vehicle would not start, and had to be brought in once again. At the time an SMG technician informed us that the individual completing the initial installation has failed to close the 'computer box'. We were advised to take it up with head o