SH
Shantal H

1 reviews | Active since Dec 2013

28 Nov 2015, 20:25

2009 BMW 320D

Dear BMW <br> <br> This is neither a complaint nor is it a compliment but rather feedback on what I think of BMW. For a very long time I have always held BMW is the highest regard, until I actually owned one. I bought a second hand BMW 320D in September this year and after owning it for less than two months I now find myself having to return it to the dealer. It had a gear slip and for the better part of two months they have tried to correct this and have failed, I was told that the car was also sent thru to BMW so that a technician can run a diagnostic on it and see what faults come up and the scan ran clear. Needless to say that the BMW \sheer driving pleasure' has been shattered in my eyes.<br> <br> A car so beautiful on the outside and yet so damaged on the inside. I have driven a few good brands

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Replies (1)
Smg Cape Town
Smg Cape Town's reply30 Nov 2015, 08:06
Official
Hello shantal274*,

Thank you for your feedback. We are very sorry to hear of the trouble that you have been experiencing. SMG does not have any Gauteng based dealerships, but we will forward your comments to BMW SA in order for them to try and assist further.

Warm regards
Cindy
CRM: SMG Durban