Unprofessional job and poor after service Body Repair

Please be advised that my experience with SMG Body Repair at Nandi Drive has been disappointing. The quality of workmanship has not met acceptable standards, and the after-sales service has been extremely poor.

My vehicle was submitted for repairs, and three months later, the issues remain unresolved. Communication has been particularly problematic — calls are not answered or returned, and there appears to be a lack of accountability regarding the substandard work.

Based on this experience, I would recommend exercising caution before engaging their services.

I would like to formally express my dissatisfaction with the service I received. The department heads — Hennie Coetzer (General Manager), Renisha Singh (Customer Care), and Shahid Ally (Workshop) — have demonstrated a lack of professionalism and reliability.

Despite numerous assurances, the promises made were consistently not fulfilled. This experience has been highly disappointing and far below the standard one would expect. Unfortunately, this has been the worst experience I’ve had with a panel beater to date.