TS
Thulaganyo S
1 reviews | Active since Jul 2023
15 Jul 2023, 05:30
no movement with my order
i am not happy with Smeshmega my order has been in transit for 10 days now , with no movement at all . I have been trying to get ahold of them however my calls are not answered . The order was made on the 28th of June ,however till this day I have not received it .
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Smeshmega's replyOfficial
15 Jul 2023, 11:07Good day Thulaganyo
First we would like to apologize for the delay on your order, we rely on third party courier company on deliveries and sometimes they experience delays on their side and sometimes they also delay in updating the tracking information on the website.
We have escalated the matter to the courier for urgent update and we will keep you updated on email as well. Our customer Service number is available between 8 till 5 Monday to Friday on our landline number but apologies if we missed your call.
Regards
Smeshmega
First we would like to apologize for the delay on your order, we rely on third party courier company on deliveries and sometimes they experience delays on their side and sometimes they also delay in updating the tracking information on the website.
We have escalated the matter to the courier for urgent update and we will keep you updated on email as well. Our customer Service number is available between 8 till 5 Monday to Friday on our landline number but apologies if we missed your call.
Regards
Smeshmega
Smeshmega's reply15 Jul 2023, 11:07
Official
Good day Thulaganyo
First we would like to apologize for the delay on your order, we rely on third party courier company on deliveries and sometimes they experience delays on their side and sometimes they also delay in updating the tracking information on the website.
We have escalated the matter to the courier for urgent update and we will keep you updated on email as well. Our customer Service number is available between 8 till 5 Monday to Friday on our landline number but apologies if we missed your call.
Regards
Smeshmega
First we would like to apologize for the delay on your order, we rely on third party courier company on deliveries and sometimes they experience delays on their side and sometimes they also delay in updating the tracking information on the website.
We have escalated the matter to the courier for urgent update and we will keep you updated on email as well. Our customer Service number is available between 8 till 5 Monday to Friday on our landline number but apologies if we missed your call.
Regards
Smeshmega