LC
Lizzy C
1 reviews | Active since Dec 2022
06 Oct 2023, 15:30
Never order- Delivery is ****
Order 33162 : If you don't want stress please I advise not to order from these people. I bought a Kids tablet and I was told that it's 7-14 days. Until today I have not receive it and they are telling me there's in nothing they can do. I asked them to cancel the order and refund me still not willing to refund me. Never again I should have bought the tablet from Takealot
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Replies (4)0
Replies (4)
Smeshmega's replyOfficial
06 Oct 2023, 15:53Good day Lizzy
First we would like to apologize for the inconvinience, we did investigate your order and it is currently with Customs for clearance puporses, unfortunately customs clearance sometimes takes time as they may have backlog
we did however esclalate this for urgent attention and we will provide you feedback once we have feedback
Regards
Smeshmega
First we would like to apologize for the inconvinience, we did investigate your order and it is currently with Customs for clearance puporses, unfortunately customs clearance sometimes takes time as they may have backlog
we did however esclalate this for urgent attention and we will provide you feedback once we have feedback
Regards
Smeshmega
Best regards,
Smeshmega's reply06 Oct 2023, 15:53
Official
Good day Lizzy
First we would like to apologize for the inconvinience, we did investigate your order and it is currently with Customs for clearance puporses, unfortunately customs clearance sometimes takes time as they may have backlog
we did however esclalate this for urgent attention and we will provide you feedback once we have feedback
Regards
Smeshmega
First we would like to apologize for the inconvinience, we did investigate your order and it is currently with Customs for clearance puporses, unfortunately customs clearance sometimes takes time as they may have backlog
we did however esclalate this for urgent attention and we will provide you feedback once we have feedback
Regards
Smeshmega
Best regards,
LC
Lizzy C's updateReviewer Update
09 Oct 2023, 08:27Until when? Many people have waited months to get their orders. I am not willing to wait that long that is why I said cancel my order and give me a refund. Takealot has better delivery processes than you. I want my item delivered or to get my money back, I cannot go through this after I have paid for the service. You should ask Customers to use their own couriers rather
LC
Lizzy C's update09 Oct 2023, 08:27
Reviewer Update
Until when? Many people have waited months to get their orders. I am not willing to wait that long that is why I said cancel my order and give me a refund. Takealot has better delivery processes than you. I want my item delivered or to get my money back, I cannot go through this after I have paid for the service. You should ask Customers to use their own couriers rather
Smeshmega's replyOfficial
09 Oct 2023, 10:16Good day Lizzy
we did escalate and your tracking number has updated, your order is currently with local delivery company who will be doing the last mile delivery
Regards
Smeshmega
we did escalate and your tracking number has updated, your order is currently with local delivery company who will be doing the last mile delivery
Regards
Smeshmega
Best regards,
Smeshmega's reply09 Oct 2023, 10:16
Official
Good day Lizzy
we did escalate and your tracking number has updated, your order is currently with local delivery company who will be doing the last mile delivery
Regards
Smeshmega
we did escalate and your tracking number has updated, your order is currently with local delivery company who will be doing the last mile delivery
Regards
Smeshmega
Best regards,
LC
Lizzy C's updateReviewer Update
09 Oct 2023, 10:57Thank you Smeshmega, I will only update my review once I receive my order. For now I will give you 1 star
LC
Lizzy C's update09 Oct 2023, 10:57
Reviewer Update
Thank you Smeshmega, I will only update my review once I receive my order. For now I will give you 1 star