TM
Thulisile M

1 reviews | Active since Jan 2022

10 Mar 2025, 15:17

Unhappy customer.

I have been complaining on this platform and nothing is coming forth. I am being promised lies on lies worst part is no response to calls or emails. I always have to be the one following up. Katlego Nchabeleng told me i will get my feedback on the 5th or 6th in the morning till date i have not received any feedback. I call him and send multiple emails without any response. So disappointed in this service i am receiving it is closed to 3 months with no resolution

0
Replies (1)
SMD
SMD's reply03 Apr 2025, 09:47
Official
Good day,

I trust this message finds you well.

I wanted to touch base regarding your discussions with the Branch Manager and the Operations Manager. I am confident that you are making great strides toward a solid agreement. Please reach out either here or on the email channel should you require the customer experience support.

Best regards,  
SMD