SMD needs to hire a new team on their CX teams

The whatsapp team is unproffesional,dissapointing slackers who one cant comunicate or respond to whatsapp messages. Those who do answer send you from pillar to post the so call mangement using "+***1" is a train wreck who cant even do due dilligence of replying or acknowledging payments.

I miss the old team of young proffesionals who use to man the customer service team. These current people are sadly imbeciles who just clock in for the sake of it.

What a disgrace !!