TM
Themba M
1 reviews | Active since Jun 2023
28 Aug 2024, 07:44
SMD is running a syndicate that de*****s it's own customers.
SMD, I am shocked!!!!! Your Company is a disgraced, Managed and staffed by lazy, untrained staff. Your Manager at Chamdor Branch should not even be allowed to work in the yard. I went to the branch to get assistance but instead got ****med by an email *** For Barloworld to be associated with SMD baffles my mind as well SMD CHAMDOR has a syndicate that is ****ming people and it seems the company SMD doesn't care. They share and sell customer's information as that email stated the very same reference and amount due and I received it right after telling them I'm going to deposit the remaining amount into the bank account.
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Replies (3)TM
Themba M's updateReviewer Update
29 Aug 2024, 07:16I need the company to give me my car and deal with it's dishonest employees. Or I sue the company for violation of the POPI act as they have not handled my personal information professionally for it's purpose. The called and said the are dealing with the bad customer service, they are not initializing a way forward for my matter.
TM
Themba M's update29 Aug 2024, 07:16
Reviewer Update
I need the company to give me my car and deal with it's dishonest employees. Or I sue the company for violation of the POPI act as they have not handled my personal information professionally for it's purpose. The called and said the are dealing with the bad customer service, they are not initializing a way forward for my matter.
SMD's replyOfficial
05 Sept 2024, 19:16 Good day ,
Thank you for bringing this matter to our attention. We acknowledge receipt of your complaint and assure you that we take such concerns with the utmost seriousness. We have initiated a comprehensive investigation to fully understand the circumstances and address the issues you have raised. Our internal teams are currently conducting a thorough review to ensure all relevant information is carefully examined, and the investigation is actively underway. Given the ongoing nature of this investigation, we are committed to resolving this matter as swiftly and fairly as possible. We will keep you informed of our progress and provide further updates as soon as additional information is available. Your feedback is vital to us, and we remain dedicated to maintaining the highest standards of service and ethical conduct. If you have any further details or documents that could assist in our investigation, we kindly invite you to share them with us directly. Thank you for your patience and understanding during this process. We remain committed to finding a satisfactory resolution. Regards,
SMD
Thank you for bringing this matter to our attention. We acknowledge receipt of your complaint and assure you that we take such concerns with the utmost seriousness. We have initiated a comprehensive investigation to fully understand the circumstances and address the issues you have raised. Our internal teams are currently conducting a thorough review to ensure all relevant information is carefully examined, and the investigation is actively underway. Given the ongoing nature of this investigation, we are committed to resolving this matter as swiftly and fairly as possible. We will keep you informed of our progress and provide further updates as soon as additional information is available. Your feedback is vital to us, and we remain dedicated to maintaining the highest standards of service and ethical conduct. If you have any further details or documents that could assist in our investigation, we kindly invite you to share them with us directly. Thank you for your patience and understanding during this process. We remain committed to finding a satisfactory resolution. Regards,
SMD
SMD's reply05 Sept 2024, 19:16
Official
Good day ,
Thank you for bringing this matter to our attention. We acknowledge receipt of your complaint and assure you that we take such concerns with the utmost seriousness. We have initiated a comprehensive investigation to fully understand the circumstances and address the issues you have raised. Our internal teams are currently conducting a thorough review to ensure all relevant information is carefully examined, and the investigation is actively underway. Given the ongoing nature of this investigation, we are committed to resolving this matter as swiftly and fairly as possible. We will keep you informed of our progress and provide further updates as soon as additional information is available. Your feedback is vital to us, and we remain dedicated to maintaining the highest standards of service and ethical conduct. If you have any further details or documents that could assist in our investigation, we kindly invite you to share them with us directly. Thank you for your patience and understanding during this process. We remain committed to finding a satisfactory resolution. Regards,
SMD
Thank you for bringing this matter to our attention. We acknowledge receipt of your complaint and assure you that we take such concerns with the utmost seriousness. We have initiated a comprehensive investigation to fully understand the circumstances and address the issues you have raised. Our internal teams are currently conducting a thorough review to ensure all relevant information is carefully examined, and the investigation is actively underway. Given the ongoing nature of this investigation, we are committed to resolving this matter as swiftly and fairly as possible. We will keep you informed of our progress and provide further updates as soon as additional information is available. Your feedback is vital to us, and we remain dedicated to maintaining the highest standards of service and ethical conduct. If you have any further details or documents that could assist in our investigation, we kindly invite you to share them with us directly. Thank you for your patience and understanding during this process. We remain committed to finding a satisfactory resolution. Regards,
SMD
TM
Themba M's updateReviewer Update
23 Sept 2024, 18:50Even up until today I have not received any feedback of my case from SMD INVESTIGATOR, the investigator is so doggy and only contacted me via email not even a single call. Please guys before doing business with SMD please consider their ratings.
Do not do business with SMD !!!! It is an untrusted server which exposes your information to ****mers and *****sters. In the passed year their website go hacked and is still hacked. They don't have a cyber team that can deal with this matter which leaves the ****mers with a gold rush so that they take advantage of SMD clients.
Even their employees know about this and have decided to work with the ****mers to make things easy for them. The regional manager manages most of the branches and I saw him communicating with the ****mer, seems like they are family. The manager Mr Daya is working very closely with the ****mers and the company needs to see that and dismiss him as he is part of the syndicate.
Do not do business with SMD as you will loose all of your funds!!!!!!!!!!!!!!!!!!!
Do not do business with SMD !!!! It is an untrusted server which exposes your information to ****mers and *****sters. In the passed year their website go hacked and is still hacked. They don't have a cyber team that can deal with this matter which leaves the ****mers with a gold rush so that they take advantage of SMD clients.
Even their employees know about this and have decided to work with the ****mers to make things easy for them. The regional manager manages most of the branches and I saw him communicating with the ****mer, seems like they are family. The manager Mr Daya is working very closely with the ****mers and the company needs to see that and dismiss him as he is part of the syndicate.
Do not do business with SMD as you will loose all of your funds!!!!!!!!!!!!!!!!!!!
TM
Themba M's update23 Sept 2024, 18:50
Reviewer Update
Even up until today I have not received any feedback of my case from SMD INVESTIGATOR, the investigator is so doggy and only contacted me via email not even a single call. Please guys before doing business with SMD please consider their ratings.
Do not do business with SMD !!!! It is an untrusted server which exposes your information to ****mers and *****sters. In the passed year their website go hacked and is still hacked. They don't have a cyber team that can deal with this matter which leaves the ****mers with a gold rush so that they take advantage of SMD clients.
Even their employees know about this and have decided to work with the ****mers to make things easy for them. The regional manager manages most of the branches and I saw him communicating with the ****mer, seems like they are family. The manager Mr Daya is working very closely with the ****mers and the company needs to see that and dismiss him as he is part of the syndicate.
Do not do business with SMD as you will loose all of your funds!!!!!!!!!!!!!!!!!!!
Do not do business with SMD !!!! It is an untrusted server which exposes your information to ****mers and *****sters. In the passed year their website go hacked and is still hacked. They don't have a cyber team that can deal with this matter which leaves the ****mers with a gold rush so that they take advantage of SMD clients.
Even their employees know about this and have decided to work with the ****mers to make things easy for them. The regional manager manages most of the branches and I saw him communicating with the ****mer, seems like they are family. The manager Mr Daya is working very closely with the ****mers and the company needs to see that and dismiss him as he is part of the syndicate.
Do not do business with SMD as you will loose all of your funds!!!!!!!!!!!!!!!!!!!