JM
Junior M
1 reviews | Active since Mar 2018
20 Oct 2025, 12:10
SMD Durban bad service
I am very disappointed with SMD Durban's service. I bought a car on the 4th of Aug 2025 and requested the reg documents to be sent to Boksburg. I have been calling, sending emails and I am not getting any help or response from my emails. Its end of Oct now I still don't have car reg documents and I am not even getting any communication
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SMD's replyOfficial
20 Oct 2025, 15:39Good day,
Thank you for bringing this matter to our attention. We sincerely apologise for the delay and the inconvenience you experienced in obtaining your vehicle registration documents.Following your complaint, our Durban branch was informed and has since provided an update directly to you via email. Please note that your documents are now being processed, and our team will ensure you receive them without any further delay.We value your patience and appreciate you allowing us to resolve this matter. Should you require any further assistance, please don’t hesitate to reach out to us directly at ***
Best Regards
SMD
Thank you for bringing this matter to our attention. We sincerely apologise for the delay and the inconvenience you experienced in obtaining your vehicle registration documents.Following your complaint, our Durban branch was informed and has since provided an update directly to you via email. Please note that your documents are now being processed, and our team will ensure you receive them without any further delay.We value your patience and appreciate you allowing us to resolve this matter. Should you require any further assistance, please don’t hesitate to reach out to us directly at ***
Best Regards
SMD
SMD's reply20 Oct 2025, 15:39
Official
Good day,
Thank you for bringing this matter to our attention. We sincerely apologise for the delay and the inconvenience you experienced in obtaining your vehicle registration documents.Following your complaint, our Durban branch was informed and has since provided an update directly to you via email. Please note that your documents are now being processed, and our team will ensure you receive them without any further delay.We value your patience and appreciate you allowing us to resolve this matter. Should you require any further assistance, please don’t hesitate to reach out to us directly at ***
Best Regards
SMD
Thank you for bringing this matter to our attention. We sincerely apologise for the delay and the inconvenience you experienced in obtaining your vehicle registration documents.Following your complaint, our Durban branch was informed and has since provided an update directly to you via email. Please note that your documents are now being processed, and our team will ensure you receive them without any further delay.We value your patience and appreciate you allowing us to resolve this matter. Should you require any further assistance, please don’t hesitate to reach out to us directly at ***
Best Regards
SMD