MA
Mohammad A
1 reviews | Active since Apr 2017
10 Apr 2017, 18:55
Smd does it once again
<p>Bought a 2011 polo 1.6 comfortline from smd vereeniging. Car advertised as water damaged. Before buying it on online daily sales. I went to view the car. The yard employee by the name of Michael mentioned they started the car. The pictures showed the car idling. </p> <p> </p> <p>After buying the car today. The entire engine is blown. There is a hole in the engine block. A vehicle can never start with a hole in the engine block.</p> <p>Smd started the car and blew the engine to pieces.</p> <p> </p> <p>This is a complete misinterpretation and i demand a refund.</p> <p>Smd needs to act as a reputable company and admit to their mistakes. </p> <p>I have bought plenty vehicles from smd. But this is ridiculous.</p> <p>A refund is in order</p>
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SMD's replyOfficial
12 Apr 2017, 13:49Good day,
We have contacted you telephonically and resolved this query as per our terms and conditions, we sell salvage vehicles (damaged vehicles) to the public.
Where we are informed of major damaged issues of the vehicle we load these as additional comments. We loaded that this vehicle had water damage.
As per our conversation we have agreed to sell the vehicle on your behalf.
Thank you,
SMD
Best regards,
SMD's reply12 Apr 2017, 13:49
Official
Good day,
We have contacted you telephonically and resolved this query as per our terms and conditions, we sell salvage vehicles (damaged vehicles) to the public.
Where we are informed of major damaged issues of the vehicle we load these as additional comments. We loaded that this vehicle had water damage.
As per our conversation we have agreed to sell the vehicle on your behalf.
Thank you,
SMD
Best regards,