SMD BAD REVIEWS GUIDE

Im totally shocked at the reviews im reading from customers of SMD vehicle auctions, im a customer for the past year or so , ive maybe bought plus minus 10 to 15 cars from them, and their service to me was above average , i buy from auction nation probably 40-50 cars a year and i also deal with other salvage dealers aswel, i am also aware that there are common issues that i see occuring amoung most salvage auctions eg. late logbooks, vehicle discrepancy on condition of vehicles, ill mannered managers or employees etc, before one makes a bid understand that these are salvaged vehicles firstly, there will be issues with regards to repair work needed, i have a very strong mechanical back ground and panelbeating aswel but this comes with experience and really really helps when buying a car, for the layman its a lucky packet , u either going to get something you like or not, ive made good money from smd and they have treated me quite fairly, use the right channels if you cannot get your message through, anger is not your friend , escalate the matter to management first, keep all your documented correspondence at hand , should this fail you still have options ,remember every industry is governed by law or the ombadsman , use these channels effectively and dont make statements about going legal because they have heard that song before and will not be derailed ,rather go legal after every avenue is exhausted and let your lawyer sort the issues out, if you have a strong case and yet the auction house still is being evasive or ***** one lawyers letter will get them hot under the collar very quickly , hope this helps , but for me i really cant complain about smd service.

regards R.K