Serious **** *****ulent Transaction

I am deeply disappointed with how my case has been handled. It has been over a year since I was ****med out of R68,000 in what appears to be a *****ulent transaction linked to your platform. Despite repeatedly reaching out, I have not received any meaningful feedback or resolution.

This situation feels like an inside job, as the ****mers used all my registered account information to carry out the payment. I was targeted as a first-time female payer, which makes this even more concerning.

I urge the company to improve its ***** detection and customer support processes. Prompt, transparent communication and swift action are critical to restoring trust and protecting customers. Please ensure that future victims receive timely assistance and clear updates on their cases.