Racial **************

I gave my vehicle to SMD to sell on my behalf. The vehicle was sold on the 2nd of May 2018 A I wanted to find out when my account will be credited please as the reason I sold the vehicle was to purchase one of either two vehicles which one is expiring on online time auction SMD tomorrow and the other goes to auction SMD on the 14th of May 2018. I was told to call a lady by the name Nanette Snyman. Who avoided my calls for good two days, when I call am told she is out of office, not on seat not and on a call for good two days.My emails to her was also ignored. All I was calling is just to get a simple response. I then used my white business partner to call her and he was connected to her on just one call compared to the two days I have tried to get hold of her. I was then told by the call attendants that they are sorry for the way am been treated and that I should write to their ********** which I did. To my surprise the complaints service of SMD wrote back to me saying that Nanette Snyman does not take calls not even offering me an apology knowing that I was instructed by their own staff to speak to her and the fact that she avoided to speak to me and when my white business partner called she picked up once and spoke to him. SMD has staffs that are very ****** starting from the head office to its branches and it needs to be transformed. The ****** staffs are having a great mental issue on the call attendants whom are told how to deal with blacks and how to deal with whites. I do not know whom Nanette Snyman is, I was referred to call her by their staff. SMD should say if they do not want monies from black people and simply say it on air when they advertise on radio and on media. SMD is ****** and should transform