RP
Richard P

1 reviews | Active since Dec 2016

29 May 2023, 13:17

Poor client service

I have sent an email to smd customer service consultant to process the buy back of my salvage car Spoke to Dimpho nchabeleng I've sent through ID copy,vehicle registration, selfish, proof of address No one has rep**** or gotten back to me since 25 may 2023 The numbers on the email signature also don't exist , *** and *** Please urgent get back to me as this car needs to be fixed and it's delaying the process I cannot get hold of any call center number of SMD car registration cy44332

0
Replies (3)
SMD
SMD's reply29 May 2023, 13:50
Official
Good day Richard.
Thank you for reaching out to us, an SMD representative will contact you on the mobile number provided shortly.

Regards
SMD
RP
Richard P's update06 Jun 2023, 13:13
Reviewer Update
Just want to say well done to Dimpho and Senamile for assisting me ,speedy response and has kept me in the loop of things step by step
Keep it up
SMD
SMD's reply29 Jun 2023, 10:30
Official
Good day Richard,
Thank you for positive feedback.

Kind Regards
SMD