sM
siyanda M

1 reviews | Active since Jan 2016

15 Aug 2022, 14:50

Pathetic customer service

I REQUESTED A REFUND ON THE 1ST OF AUGUST TILL TODAY I HAVENT RECEIVED MY MONEY , I HAVE TRIED CALLING BUT THE DEPARTMENT THAT DEALS WITH FUNDS NEVER PICKS UP UNTIL I RUN OUT OF AIRTIME IF CALLED LIKE 5 TIMES BUT STILL NO LUCK SENT EMAILS AND STILL NO LUCK ,I REALLY DONT KNOW HOW THESE PEOPLE CONDUCT THE BUSINESS, ITS DOWN RIGHT UNPROFESSIONAL

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Replies (1)
SMD
SMD's reply15 Aug 2022, 15:42
Official
Good Day Siyanda.

Please note the refund process takes 5-10 working days as stated in our terms and condition.

The funds have been processed and will be released to you by the 16th of August 2022.

Regards
SMD