LS
LDV S

1 reviews | Active since Mar 2014

12 Feb 2021, 15:48

HORRIBLE SERVICE!!

I bought a ****** and recovered Fortuner from SMD and I had it registered in my name.

2 weeks ago I got pulled off by the traffic police and they said that the vehicle is still listed as ****** on their data base and they inpounded the vehicle, even though I gave them the papers and the invoice of SMD.

SMD said they would sort it out and since then NO ONE has mananged to do anything about this, it's been 2 WEEKS now and my vehicle is still at the police!

I am very dissatisfied with SMD, how can you sell a ****** and recovered vehicle without making sure all the data on the police systems regarding the vehicle is in order????

0
Replies (4)
SMD
SMD's reply15 Feb 2021, 15:12
Official
Good Day Mr Smith.

We understand how frustrating this must be. We have traced your complain and we will provide feedback to you no later then the 17th of February 2021.

We apologize for any inconvenience caused.

Regards
SMD
LS
LDV S's update15 Feb 2021, 15:16
Reviewer Update
Thank you, I will wait for your feedback.
LS
LDV S's update18 Feb 2021, 13:58
Reviewer Update
Still no feedback from you?
LS
LDV S's update01 Mar 2021, 11:51
Reviewer Update
Thank you for NOT getting back to us.

This matter is still not resolved and it's almost a month later!!!!!!!!