B
BongekaN
1 reviews | Active since Aug 2025
29 Aug 2025, 09:52
Hi I’m very disapp...
Hi I’m very disappointed with SMD I have been trying to call you guys for 2 years I’m always put on hold even sent emails no one is willing to assist
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Replies (2)
SMD's replyOfficial
29 Aug 2025, 10:30Dear Bongeka,
Thank you for bringing this to our attention. We sincerely apologize for the frustration you've faced while trying to reach us over the past two years. This is not the level of service we aim to provide, and we truly regret the inconvenience caused by our unanswered calls. Please remember that we also have an email channel and WhatsApp available for your convenience. You can visit www.smd.co.za to explore all our communication options.
Your feedback is crucial to us, and we are dedicated to addressing your concerns as swiftly as possible. Kindly share your contact information or your preferred method of communication, and a dedicated representative will get in touch with you directly. We attempted to call you at the number provided, but unfortunately, the call didn’t go through.
We appreciate your patience and understanding, and we want to assure you that we are committed to making your experience with us as seamless as possible.
Best Regards
SMD
Thank you for bringing this to our attention. We sincerely apologize for the frustration you've faced while trying to reach us over the past two years. This is not the level of service we aim to provide, and we truly regret the inconvenience caused by our unanswered calls. Please remember that we also have an email channel and WhatsApp available for your convenience. You can visit www.smd.co.za to explore all our communication options.
Your feedback is crucial to us, and we are dedicated to addressing your concerns as swiftly as possible. Kindly share your contact information or your preferred method of communication, and a dedicated representative will get in touch with you directly. We attempted to call you at the number provided, but unfortunately, the call didn’t go through.
We appreciate your patience and understanding, and we want to assure you that we are committed to making your experience with us as seamless as possible.
Best Regards
SMD
SMD's reply29 Aug 2025, 10:30
Official
Dear Bongeka,
Thank you for bringing this to our attention. We sincerely apologize for the frustration you've faced while trying to reach us over the past two years. This is not the level of service we aim to provide, and we truly regret the inconvenience caused by our unanswered calls. Please remember that we also have an email channel and WhatsApp available for your convenience. You can visit www.smd.co.za to explore all our communication options.
Your feedback is crucial to us, and we are dedicated to addressing your concerns as swiftly as possible. Kindly share your contact information or your preferred method of communication, and a dedicated representative will get in touch with you directly. We attempted to call you at the number provided, but unfortunately, the call didn’t go through.
We appreciate your patience and understanding, and we want to assure you that we are committed to making your experience with us as seamless as possible.
Best Regards
SMD
Thank you for bringing this to our attention. We sincerely apologize for the frustration you've faced while trying to reach us over the past two years. This is not the level of service we aim to provide, and we truly regret the inconvenience caused by our unanswered calls. Please remember that we also have an email channel and WhatsApp available for your convenience. You can visit www.smd.co.za to explore all our communication options.
Your feedback is crucial to us, and we are dedicated to addressing your concerns as swiftly as possible. Kindly share your contact information or your preferred method of communication, and a dedicated representative will get in touch with you directly. We attempted to call you at the number provided, but unfortunately, the call didn’t go through.
We appreciate your patience and understanding, and we want to assure you that we are committed to making your experience with us as seamless as possible.
Best Regards
SMD
SMD's replyOfficial
01 Sept 2025, 08:56Good day,
Thank you for getting back to us. Your request has been escalated to the subject matter expert, and you will receive the assistance you need shortly.
Best regards,
SMD
Thank you for getting back to us. Your request has been escalated to the subject matter expert, and you will receive the assistance you need shortly.
Best regards,
SMD
SMD's reply01 Sept 2025, 08:56
Official
Good day,
Thank you for getting back to us. Your request has been escalated to the subject matter expert, and you will receive the assistance you need shortly.
Best regards,
SMD
Thank you for getting back to us. Your request has been escalated to the subject matter expert, and you will receive the assistance you need shortly.
Best regards,
SMD