Greedy and selfish

I wonder who is playing games with me here, on the 2 of April I complained about your Boksburg manager who owes me my transport cost, the reply I got is that He will transfer those funds to my account, it's been more than 2 weeks there's nothing, which person can I call regarding this and because it only took me minutes to transfer money to your accounts and for it to reflect, I am an essential worker like I said I need that money for transport.