Falsely advertised car and horrible customer service!!

I purchased a vehicle at SMD Sandton recently, i paid a company to tow the vehicle to storage and drove up to Gauteng from KZN to collect a few weeks later, the papers did not arrive as well up until i called and emailed multiple times.

When i arrived to collect the vehicle i discovered it was a different car to what was advertised in terms of engine capacity as per the VIN number.

I chatted to Michelle at SMD Sandton and advised her of this situation and that i have now spent almost R10 000 in traveling and towing costs leave alone my time to drive to JHB and back on a vehicle that was falsely advertised by them, they have now offered me R5000 refund which does me no good as i have a vehicle which is very heavy on fuel with a different engine to what i purchased.

I was then told i need to return the vehicle to the closest branch which now means i must fix the mess they made using more of my time ?????

This is unexpectable customer service firstly you need to go out of your way to assist me and not the other way around this is your mistake and not mine.

Please sort this out asap as I have not had a response back since last week Wednesday from anybody at your office on a resolution for my issue.