False advertising...
<p>its unfortunate and honetly makes me sad to write this review, however i am not getting any relief/assistance from SMD. I purchased a merceds benz c class which was stated as a starter. i had the car collected by my tow company, vehicle arrived and i immediately put in a battery to test, vehicle did NOT start. i phoned boksburg and spoke to Jason and he acknowledged that the vehicle was a starter. i wouldve bid accordibgly if i knew the vehicle does not start as this is a major issue. i buy a lot from smd, i dont expect special treatment, but some fair treatment would be nice, especially in situations whereby i am not at fault. i dont generally query about vehicles, so i do feel that vehicles should be advertised as they are. i do not expect a driving vehicle, however if a vehicle states that it is a starter, thats what i bid for and expect.</p> <p> </p> <p> </p>
Good day Mr Abdoola,
You have been in contact with Nicky, our Branch operations Manager to sort this situation out, we have given you a refund for the vehicle. You only contacted about this situation yesterday and have not given us any time to investigate. Please in future will you contact us immediately or give us enough time to respond to you.
Kind regards,
SMD
Best regards,
Good day Mr Abdoola,
You have been in contact with Nicky, our Branch operations Manager to sort this situation out, we have given you a refund for the vehicle. You only contacted about this situation yesterday and have not given us any time to investigate. Please in future will you contact us immediately or give us enough time to respond to you.
Kind regards,
SMD
Best regards,
