XJ
Xolela J

1 reviews | Active since Nov 2019

06 Nov 2019, 15:25

Disappointed first time buyer

I part took in an online daily auction a few days ago, and the price was bumped up to 26000, from 11 000 for a damaged car. I felt that the price was ridiculous and requested a return of my deposit. They're telling me that they'll have to deduct 10% for cancelation, and that amounts to 2600 out of 5000? How is that fair? This is my first time doing business with them, I wasn't even aware of such information.

0
Replies (1)
SMD
SMD's reply06 Nov 2019, 16:37
Official
Good Day Xolela

We are unable to gather any information on the details provided.
Please contact the SMD call centre and request to speak to the Customer Administrator office. They will investigate your case and assist you.

Regards
SMD