1 reviews | Active since Jun 2016
Car damaged by folklift and is different from the online picture
<p>I bid online for a car reference BBK260J at Boksburg SMD. They highlighted the damages and I won the bid and made the payment. Today I fetched the car and the front headlight is broken and the fender is damaged. I immediately went back to the online pictures and zoomed in. There's no damage to the light and no damage to the fender. The picture was very misleading and you stole me a product that was damaged further. </p> <p> </p> <p>I have dealt early with other SMD branches and I have never had any issues like this. Now the car needs further repairs and SMD damaged the car while moving the car. Please check the pictures online and the pictures that was taken upon release. Really bad customer service and I am very unhappy. If the car was damaged further you should have updated the online pictures to show the damages and not sell false stuff. </p>
Our Branch Manager has been in contact with you to resolve the matter after our investigation. Please let us know if you are happy with his service.
Kind regards
SMD
Our Branch Manager has been in contact with you to resolve the matter after our investigation. Please let us know if you are happy with his service.
Kind regards
SMD
