SM
Sameen M
1 reviews | Active since Jan 2019
27 Nov 2024, 12:01
Bad service no management available
Hi, information to everyone I bought car from smd came to fetch rear glass was broken not covered with any thing left open rain water went inside destroy all the modules very disappointing came back want to talk to the manager 10:13 in the morning and manager not available.
Helpful (0)
Replies (2)0
Replies (2)SM
Sameen M's updateReviewer Update
01 Dec 2024, 11:05Very bad experience very bad company with them from the binging never see such bad service I think hiring the cheap staff and management destroy the company still got the car no solution.
SM
Sameen M's update01 Dec 2024, 11:05
Reviewer Update
Very bad experience very bad company with them from the binging never see such bad service I think hiring the cheap staff and management destroy the company still got the car no solution.
SMD's replyOfficial
06 Dec 2024, 10:25Good day ,
We appreciate your bringing this matter to our attention. We sincerely regret the inconvenience and disappointment that this situation has caused. It does not reflect the standard of service we strive to provide, and we take your feedback with the utmost seriousness.
As discussed during our recent telephone conversation to address this issue, we advise you to provide details regarding your concert and send them to our service mailbox.
Escalation: We will ensure that the manager is notified immediately and that follow-up communication occurs as soon as possible.
Your satisfaction is of importance to us, and we are dedicated to resolving this matter promptly and equitably.
Regards
SMD
We appreciate your bringing this matter to our attention. We sincerely regret the inconvenience and disappointment that this situation has caused. It does not reflect the standard of service we strive to provide, and we take your feedback with the utmost seriousness.
As discussed during our recent telephone conversation to address this issue, we advise you to provide details regarding your concert and send them to our service mailbox.
Escalation: We will ensure that the manager is notified immediately and that follow-up communication occurs as soon as possible.
Your satisfaction is of importance to us, and we are dedicated to resolving this matter promptly and equitably.
Regards
SMD
SMD's reply06 Dec 2024, 10:25
Official
Good day ,
We appreciate your bringing this matter to our attention. We sincerely regret the inconvenience and disappointment that this situation has caused. It does not reflect the standard of service we strive to provide, and we take your feedback with the utmost seriousness.
As discussed during our recent telephone conversation to address this issue, we advise you to provide details regarding your concert and send them to our service mailbox.
Escalation: We will ensure that the manager is notified immediately and that follow-up communication occurs as soon as possible.
Your satisfaction is of importance to us, and we are dedicated to resolving this matter promptly and equitably.
Regards
SMD
We appreciate your bringing this matter to our attention. We sincerely regret the inconvenience and disappointment that this situation has caused. It does not reflect the standard of service we strive to provide, and we take your feedback with the utmost seriousness.
As discussed during our recent telephone conversation to address this issue, we advise you to provide details regarding your concert and send them to our service mailbox.
Escalation: We will ensure that the manager is notified immediately and that follow-up communication occurs as soon as possible.
Your satisfaction is of importance to us, and we are dedicated to resolving this matter promptly and equitably.
Regards
SMD