BAD SERVICE and EXCUSES

<p>on the 14th of June, I agreed to selling my car with SMD and I sent all necessary documents, they told me it's a 7 day process. I waited, I started calling in almost daily in July asking what's the delay and no one could give me an exact answer, instead they'd say "Please give me your number and we'll contact you shortly to update you on the progress" and that never happened. i sent an email on the 21st of July, they never responded to my email, on the 27th of July i noticed they put my car on their "online daily sale/auction" i called in to find out why I'm still not paid, and the consultant in Pretoria told me that , the money shoul be in my account by tomorrow. on the 28th nothing happened. I called in on the 29th because I noticed that my car has been sold yet I havent been paid, when I spoke to the consultant in Centurion she told me they never received my email and i should forward it and I did so, 20 minutes later the manager from Sandton called me to tell me the payment has been done and will be in my account later in the afternoon. It's now he 2nd of August and I'm still not paid and they aren't communicating anything with me. </p>