Another disaponted customer

I'm very disappointed with SMD, MY husband bought me a car in January until now I can't drive the car because of a registration issue...I've been emailing them ever since about issue and they were sending many documents (proxy, affidavit, ect.) Saying that is going to help but, nothing. A month ago I went to one their branch, which is very far, to complain about the issue. After a week They told me that I should bring back the vehicle certificate to the branch so that will fix the issue until now nothing has been fixed. It has been 3 or months now, I'm asking myself what the hell is wrong with this company??