NPS Score
0
Recommended: Likely
Dec '25 - Nov '26
Frequently Asked Questions About SMD Technologies
How is SMD Technologies rated on Hellopeter?
Hellopeter has tracked SMD Technologies across 60 reviews. SMD Technologies hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used SMD Technologies? Write a review to help others decide.
Recent reviews (3)
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Share Your Experience1 reviews | Active since Sept 2015
Poor customer service
My 6 months old creality falcon laser engraver was sent to them under warranty repairs, it's now there for over two weeks with no feedback at all. No response to my email. I had to call three times already and no one could give me details, promising they would call back but never do. I still don't have any idea or timeframe of the progress. It's absolutely poor customer service
1 reviews | Active since Sept 2015
Poor customer service
My 6 months old creality falcon laser engraver was sent to them under warranty repairs, it's now there for over two weeks with no feedback at all. No response to my email. I had to call three times already and no one could give me details, promising they would call back but never do. I still don't have any idea or timeframe of the progress. It's absolutely poor customer service
1 reviews | Active since Mar 2009
Rest In Pieces
One star for a auto answering machine the keeps you waiting with no result. No e-mail response, no WhatsApp number and no alternative number. Yet AI confirms the business had not closed down. Are the staff on permanent leave?
1 reviews | Active since Mar 2009
Rest In Pieces
One star for a auto answering machine the keeps you waiting with no result. No e-mail response, no WhatsApp number and no alternative number. Yet AI confirms the business had not closed down. Are the staff on permanent leave?
1 reviews | Active since Sept 2019
Beyond Excellence - Service
I would like to express my deepest gratitude to the team at Sony World SA - SMD Technologies. Karla Hindle, Graham Lebese, SMD Package Warehouse Teams and the Courier Teams for delivering beyond my unrealistic expectations. I ordered a Sony Smart TV online on March 20th, 2026 in the morning and pleeded with the team to have the product at my house for my birthday March 21st, 2026. Graham had to run around acting as a shock absorber between myself and the warehouse packing teams to making my birthday wish come true - and indeed on Friday March 20th, 2026, 15h00 my TV was delivered to my home address. Now to me, that is a service "Beyond Excellence"👌👌👌.
1 reviews | Active since Sept 2019
Beyond Excellence - Service
I would like to express my deepest gratitude to the team at Sony World SA - SMD Technologies. Karla Hindle, Graham Lebese, SMD Package Warehouse Teams and the Courier Teams for delivering beyond my unrealistic expectations. I ordered a Sony Smart TV online on March 20th, 2026 in the morning and pleeded with the team to have the product at my house for my birthday March 21st, 2026. Graham had to run around acting as a shock absorber between myself and the warehouse packing teams to making my birthday wish come true - and indeed on Friday March 20th, 2026, 15h00 my TV was delivered to my home address. Now to me, that is a service "Beyond Excellence"👌👌👌.