1 reviews | Active since Nov 2019
FALSE ADVERTISING BY SMD
I bought a 2009 chevrolet cruz at SMD blackheath(cape town) online on the 11/11/19 The main attraction of this vehicle was the mileage of 94034km as per the Odometer in the add that ,was advertised on the vehicle
later that Monday I purchased the vehicle for the full amount as per the bided amount of the vehicle/requested amount in the auction and thereafter attempted to collected the vehicle .On arrival they told me that my payment will only reflect on Wednesday 14/11/19 : Wednesday I went to collect my vehicle and had to get a tow truck to take it home for me (Which I had to pay the for the towing service).Thursday the next morning 15/11/19 as i was about to clean the vehicle’s interior and I found the service history under the carpet. Upon reading the last service on the service history booklet,stamp & invoice corresponded that the service of the vehicle was done on October 2018 at odometer reading ; 145000km one year ago. I immediately mailed SMD to notify them about my issue and i got a respond that ,my email will be forward to management. On Friday morning i went to SMD blackheath/Cape Town to speak to management about my issue and all the lady in management could tel me was that, she could not refund me but she can sell the vehicle on my behalf because it is in there policy that they or not responsible for odometer reading of which i think is unfair as the add was clearly misleading and also false advertising that, they display the wrong mileage in the 1st place to us as clients because ; We as the clients do buy vehicles base on what u display to us, displaying the wrong odometer is ***** .I am truly unhappy about this as I paid a lot of money for a vehicle which they display with an odometer reading of 94034km and afterwards I discover that the real mileage in service books is 145000km in October 2018 already which i have proof of. I feel that I have been ********** by SMD and I am a long time buyer from SMD. I am pleaing again with SMD to please advise I have been sending mails back and forth and still have not received any positive/constructive feedback from the company . All I want is a full refund and my tow truck fee becoz im unhappy with the mileage error
