Based on recent customer reviews, Smartopsfleet receives sharply divided feedback from Bolt drivers and vehicle owners. A recurring theme is frustration around unauthorised subscriptions, weekly deductions, and difficulty cancelling accounts, with many customers alleging they were enrolled without clear consent. Promised benefits such as cash advances, fuel advances, and vehicle finance are frequently described as undelivered. On the positive side, customers consistently praise individual agents, particularly mentioning helpful, patient, and professional assistance during direct interactions, suggesting that frontline service moments stand in contrast to broader concerns about transparency and account management.
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Smartopsfleet
How is Smartopsfleet rated on Hellopeter?
Hellopeter has tracked Smartopsfleet across 306 reviews. Smartopsfleet hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Smartopsfleet? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2023
These people are a ****. Please be careful.
Smart ops forcefully subscribed me in their fleet after I said so many times that I wasn't interested now they are requesting R4070 for something I didn't give consent to. I have never received a service or even a cent from these people. Despite constant communication with them via email they have refused to close whatever account they opened in my name.
1 reviews | Active since Mar 2023
These people are a ****. Please be careful.
Smart ops forcefully subscribed me in their fleet after I said so many times that I wasn't interested now they are requesting R4070 for something I didn't give consent to. I have never received a service or even a cent from these people. Despite constant communication with them via email they have refused to close whatever account they opened in my name.