LL
Lerato L

1 reviews | Active since Aug 2021

12 Aug 2021, 14:29

unhappy client

TERRIBLE TERRIBLE TERRIBLE TERRIBLE TERRIBLE SERVICE , ITS APPAULING AND DISGUSTING SERVICE , I WOULD NEVER RECOMEND ANYONE TO TAKE THE POLICY WITH THEM, MY 89 YEAR OLD GRANDMOTHER OPENED THIS POLICY , FOR HERSELF AND HER HUSBAND , SHE PASSED ON LAST WEEK Tuesday , SINCE WEV BEEN WAITING FOR FEEBACK FROM CLAIMS .

THE BRANCH STUFF FROM WELKOM ARE NOT CLUED ENOUGH NOT TRAINED WELLL, ALL THEY DO WEN PROVIDING FEEDBACK IS THEY DONT KNOW , THEY KNOW NOTHING .... I HAVE DECIDED TO CANC3EL MY GRANFATHERS POLICY WITH THEM ,

NOW WHEN WE CALL THEY TELLING US ABOUT PROOF OF PAYMNET FOR JAN

ISD THIS COMPANY REGISTERED ? I HATE IT

0
Replies (1)
smartMI
smartMI's reply24 Mar 2023, 12:54
Official
 Dear Lerato

We acknowledge your review and can confirm that this matter has been dealt with internally with the Beneficiary of the policy.

We apologise for any inconvenience caused. 

Regards Complaints Management